Terms and Conditions
The use of this website is guided by the Terms and Conditions of ESL Nook Online Tutorials. If you do not agree with the terms and conditions, do not use the website.
1. Use of the Website
A. Everything on this website (blogs and page content) is owned by:
Montego Bay, Jamaica W.I.
Note: some photos are copyright free from http://www.morguefile.com/
B. Students and Visitors are allowed to use the contents on following conditions:
Appointments for Trial Lessons and Regular Tutoring Lessons can be done on our online scheduler. After selecting the time for your booking, a form will appear asking for the details of the appointment.
3. Trial Class
A. ESL Nook gives 20 minute- Trial Lessons for a minimal fee of $1.00. Students may avail trial class prior to registration for a package. Trial class gives you the opportunity to:
A. Registration can be done by filling out the Registration Form that appears after booking an appointment to on our online scheduler.
B. After submission, a Paypal invoice will be sent to your email to facilitate payment. Should you wish to pay via other method (Neteller or Credit Card) a separate invoice and payment instructions will be sent to your email.
C. Once payments are cleared, an email will be sent to you within 24 hours to confirm your registration. Email confirmation contains the following information:
Please note, however, that we do not send the full materials for the entirety of the package. We send about 1 to 2 materials that will be covered for the duration of the class in one session. This is to ensure students focus on each given lesson for the day.
A. We accept payments via Paypal, Neteller and Credit Card. We have a strong preference for Paypal though because it is safe, secure and convenient.
6. Class Proper
A. Classes are conducted online. Although skype and Wiz IQ are preferred by ESL Nook Online Tutorials, a student is still free to choose an instant messaging platform such as google hangout, yahoo messenger, QQ and the like.
B. Classes will start once payments are cleared. In the event that your schedule has passed before the payment clearance, ESL Nook will conduct classes on the next available schedule. We will make the necessary arrangements to your schedule.
C. ESL Nook do not offer face-to-face tutorials.
7. Group Lessons
A. The cost for each member is US$ 10.00. We accept a minimum of 2 members and maximum of 5.
B. Lessons will start once payment is cleared.
C. If any of the members is absent, the lesson will proceed as is. There will be no make up class or refund for the absent member.
D. If all members cancel Group Lesson, we will deduct the applicable fees (e.i. processing fees, reversal fees, and cost on an hourly rate for finished lessons etc.) before refunding the rest of the payment.
E. If any of the member decides to discontinue taking the course, there will be no refund for that particular person.
Note: Group Lesson Packages are treated as one full package.
8. Cancellation and Refund Policy
In the event that you decide to discontinue your classes, kindly note the following:
9. Rescheduling of Classes
If for some reason you cannot attend your class for the day, you may send an email notification to us. Absence notification must be sent at least 2 hours before your scheduled time. The teacher will then re-schedule your class for the next available time or day. Failure to send notification within at least 2 hours before scheduled time will automatically mean that you are absent and will not be given make-up classes nor will be given refund for the cost of the particular session.
10. Tutor's Attendance and Holidays
A. Tutor's absence will be notified in advance. Payment made for that particular lesson can be still be use for make-up classes or refunded should you wish to do so. In instances where in the tutor failed to advise 1 hour before the session, the student is entitled to one free session (provided that the student paid his/her sessions already).
B. Holidays will be announced ahead of time via email or the website's blog.
ESL Nook provides supplemental English language tutoring only. Our services shall never be substituted for formal courses that you are currently taking at school.